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Contact our specialist team for FREE expert help & advice 0800 083 2829

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The Insurance Surgery is an award-winning specialist protection broker providing a
trusted protection referral service for small to large financial businesses.
We work in partnership with over 300 companies across the UK, delivering expert protection advice for ALL clients, particularly where cases are complex and non-standard.
86% of our clients have at least one medical condition, many of whom were previously told they couldn’t get cover or believed they were uninsurable.
As a dedicated protection broker, we allocate significant time to each client to ensure the right outcome. Our partners refer to us for a variety of reasons, including limited time, restricted access to specialist insurers, or uncertainty around the most suitable placement for a client.
Our referral service can provide:
We act as a 5-star extension of your business, not a competitor.
Refer clients to a specialist life & protection broker.
“The referral process is efficient, transparent, and hassle-free. Allowing my team and I to focus on other key areas of the business.”
Darren Polson
Head of Mortgage Operations at Aberdein Considine
Managing protection can be time-intensive, and clients often have unique protection requirements.
By directing clients to a protection specialist, you can be sure that they will receive our full dedication and support. This, in turn, will fulfil consumer duty obligations whilst your clients obtain suitable protection cover.
Pay off the outstanding mortgage.
Clear any debts that you may leave behind.
Leave a gift for family or a charity.
Leave a sum for your family to enjoy education and hobbies.
Replace a spouse’s income with the support of a lump sum.
Cover funeral costs and relieve the pressure from your family.
Life insurance
Income protection
Critical illness cover
Expat insurance
Private health
Group cover
Keyperson
Shareholder
Relevant life
Over 50’s
Whole of Life
Intervivos
We have access to products that are not available on the whole market. Allowing us to help cover more clients.
Whether you don’t have time, access to the right insurer or your client has been declined, The Insurance Surgery is here to help.
We spend ~40 hours per referred client, covering everything from underwriting negotiation, compliance, reporting and ongoing communication. By referring your clients to us for protection, you can be confident that every case is fully managed.
You’ll receive timely updates and have access to your own referral dashboard, allowing you to track your clients’ progress in real time. We’ve streamlined the referral process to make it simple, efficient and easy to use from start to finish.
Dependants, like school-age children.
A partner who relies on your income.
A family living in a mortgaged or rented home.
If you’re looking to become an introducer to enhance your client offering while reducing pressure on your time, check out the video for more information on the steps to become a referral partner.
For mortgage brokers and non-specialist protection advisers, this initiative reinforces an important message: “declined” does not mean “uninsurable”.
Complete The Insurance Surgery’s online referral form today. We’ll keep you updated throughout the application process via email, and you’ll have access to your own referral dashboard.
Founded in 1999, The Insurance Surgery has built a reputation as an award-winning specialist life and protection broker.
Daily, we speak to clients with:
Our advisers regularly secure protection for clients with:
If you’re looking to become an introducer to enhance your client offering while reducing pressure on your time, please get in touch.
Complete the form below, and a member of the Partnerships team will be in contact shortly.
Alternatively, you can email: [email protected] or call: 01625 913444
Andy Mellor has been at Insurance Surgery since 2022, in this short amount of time Andy has taken the business from strength to strength. With a track record of achieving remarkable success, he led the company to a record-breaking year in 2023 & 2024, securing multiple awards and doubling our partnerships. Speak to Andy for marketing and promotional activities.
Email AndyCharlotte joined The Insurance Surgery in August 2022 and plays a pivotal role in managing both new and existing partners. As an award-winning nomination writer, she has helped the company secure four industry awards, including Outstanding Specialist Intermediary, Cover Excellence Awards. Charlotte combines strategic relationship-building with process management to ensure partners receive exceptional service. Got a question about our process? Charlotte’s the one to ask!
Email CharlotteRichard has been with The Insurance Surgery for seven years. Prior to that, he worked at NatWest and has since developed extensive, in-depth knowledge of specialist life insurance. Richard truly embodies our values, offering sincere and expert protection advice to both partners and customers alike. If you have a very complex case that you wish to talk through first, speak to Richard. Email Richard by clicking the button below.
Email RichardEmilie joined The Insurance Surgery in 2020. Before moving to the Partnerships team, Emilie worked as a complex case protection advisor. Emilie now supports both new and existing partners with onboarding, case queries, and provides educational support, in the form of panel discussions, events and podcasts on the importance of protection advice.
Email EmilieUnderstanding how IHT works and the ways to mitigate its impact can help you plan and ensure that your loved ones don’t face unexpected tax bills.
Want to speak to someone via Teams? Schedule a call at your convenience.
Alternatively, call us now on: 0800 083 2829
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Stay informed with the latest updates in the insurance industry for 2025 here.
Being declined for life insurance can be unsettling — and frustrating — especially if you don’t understand
Expert UK Advice from Whole-of-Market Brokers Getting life insurance when you have a medical condition can feel
Do I Need Life Insurance for a Mortgage? If you’re taking out a mortgage in the UK,
BBC viewers are laughing along with Can You Keep a Secret?, the new sitcom starring Dawn French
Being declined for life insurance can be unsettling — and frustrating — especially if you don’t understand
Expert UK Advice from Whole-of-Market Brokers Getting life insurance when you have a medical condition can feel
Do I Need Life Insurance for a Mortgage? If you’re taking out a mortgage in the UK,
BBC viewers are laughing along with Can You Keep a Secret?, the new sitcom starring Dawn French