FREE expert help & advice 0800 083 2829

Contact our specialist team for FREE expert help & advice 0800 083 2829

Protection Referral Service

The Insurance Surgery is an award-winning specialist protection broker providing a
trusted protection referral service for small to large financial businesses.

Why Refer Protection?

Protect Clients. Retain Relationships. Add Value

We work in partnership with over 300 companies across the UK, delivering expert protection advice for ALL clients, particularly where cases are complex and non-standard.

86% of our clients have at least one medical condition, many of whom were previously told they couldn’t get cover or believed they were uninsurable.

As a dedicated protection broker, we allocate significant time to each client to ensure the right outcome. Our partners refer to us for a variety of reasons, including limited time, restricted access to specialist insurers, or uncertainty around the most suitable placement for a client. 

Our referral service can provide:

  • Better outcomes for clients
  • Avoid clients seeking advice elsewhere
  • Keep up to date at every stage, with our fully automated system
  • More time to focus on mortgages and core advice
  • Specialist support in an increasingly complex protection market
  • Less risk, less admin, more consistency
  • Generate additional revenue 

We act as a 5-star extension of your business, not a competitor.

Refer clients to a specialist life & protection broker.

Partner Testimonial 

“The referral process is efficient, transparent, and hassle-free. Allowing my team and I to focus on other key areas of the business.”

Darren Polson
Head of Mortgage Operations at Aberdein Considine

Benefits of Referring Protection

Managing protection can be time-intensive, and clients often have unique protection requirements.

By directing clients to a protection specialist, you can be sure that they will receive our full dedication and support. This, in turn, will fulfil consumer duty obligations whilst your clients obtain suitable protection cover.

  • Specialist underwriting expertise
  • Speed of response
  • Clear communication and updates
  • Professional client handling
  • Seamless referral experience

Our Protection Products Include:

Mortgage

Pay off the outstanding mortgage.

Debts

Clear any debts that you may leave behind.

Gift

Leave a gift for family or a charity.

Education

Leave a sum for your family to enjoy education and hobbies.

Income

Replace a spouse’s income with the support of a lump sum.

Funeral

Cover funeral costs and relieve the pressure from your family.

Life insurance

Income protection

Critical illness cover

Expat insurance

Private health

Group cover

Keyperson

Shareholder

Relevant life

Over 50’s

Whole of Life

Intervivos

Exclusive access to products

We have access to products that are not available on the whole market. Allowing us to help cover more clients.

Complex Case Experts

Whether you don’t have time, access to the right insurer or your client has been declined, The Insurance Surgery is here to help.

Reduce Your Admin

We spend ~40 hours per referred client, covering everything from underwriting negotiation, compliance, reporting and ongoing communication. By referring your clients to us for protection, you can be confident that every case is fully managed.

Real-time Updates

You’ll receive timely updates and have access to your own referral dashboard, allowing you to track your clients’ progress in real time. We’ve streamlined the referral process to make it simple, efficient and easy to use from start to finish.

How to become an introducer

Dependants, like school-age children.

A partner who relies on your income.

A family living in a mortgaged or rented home.

If you’re looking to become an introducer to enhance your client offering while reducing pressure on your time, check out the video for more information on the steps to become a referral partner. 

For mortgage brokers and non-specialist protection advisers, this initiative reinforces an important message: “declined” does not mean “uninsurable”.

Start Referring Clients Today

Complete The Insurance Surgery’s online referral form today. We’ll keep you updated throughout the application process via email, and you’ll have access to your own referral dashboard.

You’ll work with an award-winning team.

Medical Conditions and Hazardous Occupation Experts

Founded in 1999, The Insurance Surgery has built a reputation as an award-winning specialist life and protection broker.

Daily, we speak to clients with:

  • Medical conditions
  • Hazardous occupations
  • Self-employed or complex income structures
  • Business protection needs
  • Expat or high-net-worth requirements
  • Private Medical Insurance

 

Helping Protect Where Others Can’t

Our advisers regularly secure protection for clients with:

  • Diabetes (Type 1 & Type 2)
  • Mental health conditions
  • High BMI 
  • Cancer history
  • Cardiovascular conditions
  • Autoimmune conditions
  • Complex or multiple disclosures

 

If you’re looking to become an introducer to enhance your client offering while reducing pressure on your time, please get in touch.

Complete the form below, and a member of the Partnerships team will be in contact shortly. 

Alternatively, you can email: [email protected] or call: 01625 913444

Your age

Your lifestyle

Your family’s medical history

Smoker Status

The length of your policy

Your occupation

Medical conditions

Life insurance cost, case study.

James is looking for life insurance to cover his mortgage and to give a lump sum to his wife and two children. James had a stroke ten years ago but doesn’t suffer from any symptoms.
We found James the increasing policy below:

Total Cover
Amount:

£750,000

Monthly Premium
Cost:

£41.57

Duration of
Policy:

Until age 70

You can use our Cover Calculator below to determine how much cover you need. Additionally, you will need to take into consideration the following:

Any outstanding debts

Mortgage/rent

Number of dependants

Take-home pay or income from other sources

Speak to our team of experts for FREE
specialist advice today.

Monday to Thursday:

9:00am – 8:00pm

Friday:

9:00am – 3:00pm

Meet the Team

Andy Mellor, Managing Director

Andy Mellor has been at Insurance Surgery since 2022, in this short amount of time Andy has taken the business from strength to strength. With a track record of achieving remarkable success, he led the company to a record-breaking year in 2023 & 2024, securing multiple awards and doubling our partnerships. Speak to Andy for marketing and promotional activities.

Email Andy

Charlotte Harding, Business Partnerships Manager

Charlotte joined The Insurance Surgery in August 2022 and plays a pivotal role in managing both new and existing partners. As an award-winning nomination writer, she has helped the company secure four industry awards, including Outstanding Specialist Intermediary, Cover Excellence Awards. Charlotte combines strategic relationship-building with process management to ensure partners receive exceptional service. Got a question about our process? Charlotte’s the one to ask!

Email Charlotte

Richard Brough, Protection Manager

Richard has been with The Insurance Surgery for seven years. Prior to that, he worked at NatWest and has since developed extensive, in-depth knowledge of specialist life insurance. Richard truly embodies our values, offering sincere and expert protection advice to both partners and customers alike. If you have a very complex case that you wish to talk through first, speak to Richard. Email Richard by clicking the button below.

Email Richard

Emilie Ward, Business Partnerships

Emilie joined The Insurance Surgery in 2020. Before moving to the Partnerships team, Emilie worked as a complex case protection advisor. Emilie now supports both new and existing partners with onboarding, case queries, and provides educational support, in the form of panel discussions, events and podcasts on the importance of protection advice.

Email Emilie

Understanding how IHT works and the ways to mitigate its impact can help you plan and ensure that your loved ones don’t face unexpected tax bills.  

Book a 30 Minute Teams Call Today

Want to speak to someone via Teams? Schedule a call at your convenience.

Alternatively, call us now on: 0800 083 2829

Price Promise.

Obtain a cheaper quote elsewhere, we'll beat the price and also give you a £50 gift card!*

We are committed to offering unbeatable prices. Our
Price Promise ensures that we will find you the right
cover for your circumstances.

Frequently Asked Questions

Do you need life insurance for a mortgage?
No, when it comes to getting a mortgage in the UK, having life insurance is by no means a necessity. It is a time, however, when many people begin to look into life insurance quotes to protect their family’s financial security. Whilst majority do not, you may find that some mortgage lenders do stipulate that life insurance is required.
Your personal life insurance needs are completely unique to your circumstances. For a clearer idea of your life insurance needs, get a quote from one of our experts or submit your information into our Life Insurance Calculator.
Yes, you are able to have more than one ongoing life insurance policy. If you have doubts about your previous policy, however, and are looking for an updated one please speak to a member of our team – we can look at your current policy details and compare them to newer quotes.
If we can find you a better life insurance deal that offers better cover, or lower premiums we will make our recommendations. We will only ever suggest a switch to a new life insurance provider if we think that it is the right option for you.
Yes, you can take out life insurance when you’re pregnant. In fact, starting a new family is one of the main reasons that people consider life insurance.
Most life insurance payouts are not taxed in the UK. You may, however, have to consider inheritance tax following the passing of a loved one.
There is no correct age to begin considering life insurance. Everyone has their own needs and reasons when it comes to life insurance. Life insurance tends to be cheaper the younger you are, but most people begin to seek out life insurance quotes when they have a long-term partner, children, or a home.

Life insurance is unique – just like you.

Life Insurance for Parents

Life Insurance for Dads

Life Insurance for Sports & Hobbies​

Life Insurance for Self-Employed

Income Protection

Life Insurance for Smokers

For More Information, Check Out Our Latest Blogs

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