Contact Us

We are proud of the exceptional level of service we provide our customers, and this is evidenced in our Excellent Trustpilot score.  We understand that sometimes things don’t go as planned, and we’re here to help. If you need to raise a complaint, you can do so by either emailing us at [email protected],  or by writing to us at: Customer Care, The Insurance Surgery Ltd, 2nd Floor, Pickford Street Mill, Pickford Street, Macclesfield, SK11 6JD, or simply call us on 01625 913436. If we’re unable to resolve your complaint to your satisfaction, you may have the option to seek assistance from the Financial Ombudsman Service. For more information, feel free to visit their website at http://financial-ombudsman.org.uk/