Job Title
Business Partnerships Executive
About
Emilie Ward is the Business Partnerships Executive at The Insurance Surgery, a specialist life insurance broker based in Macclesfield, UK. With a strong background in protection advice, Emilie is dedicated to supporting clients with complex needs, including those with pre-existing medical conditions or high-risk occupations. She plays a pivotal role in managing and nurturing relationships with both new and existing partners, ensuring they receive exceptional service and support.
Qualifications
At age 16, Emilie began her further education at Macclesfield College, where she earned a Diploma in Public Services and an A-Level in Mathematics. Her studies helped develop strong communication and teamwork skills—essential qualities for success in business and partnership roles. She went on to study Operating Department Practitioner (ODP) training at Edge Hill University, gaining in-depth knowledge of medical conditions. This clinical understanding has proven highly transferable, particularly when supporting clients with complex medical histories during the underwriting process.
Previous Experience
Emilie began her career at The Insurance Surgery as a Protection Adviser in February 2020. Initially providing administrative support. Her attention to detail and strong client service skills soon saw her take on additional responsibilities, including assisting clients with writing their trust forms. In this role, she provided insurance solutions to clients with unique circumstances. Her success in this position led to her promotion to the Business Partnerships team in February 2024, where she now focuses on developing and maintaining strong relationships with partners.
Credentials & Awards
- Panel Speaker at the PMS Protection Masterclass, showcasing her industry knowledge and communication skills.
- Recognised for contributing to a 109% increase in partnerships sending protection cases over a 12-month period, reflecting her effectiveness in partnership development.
Responsibilities at The Insurance Surgery
- Managing and supporting new and existing business partnerships.
- Providing expert advice on complex protection insurance cases.
- Representing The Insurance Surgery at industry events and conferences.
- Ensuring partners receive timely updates and support throughout the referral process.
