Contact Us
Address:
2nd floor
Pickford Mill
Pickford St
Macclesfield
SK11 6JD
Tel:
Email:
Business Hours
Monday to Thursday: 9:00am – 8:00pm
Friday: 9:00am – 3:00pm
Saturday: 10:00am – 2:00pm
Press Enquiries
Email: [email protected]
Our Advisors:
01625 324786 – Ryan P
01625 913555 – Sam C
01625913444 – Sara W
01625 913680 – Jess E
0 1625 817498 – Julie A
01625 817493 – Dianne W
01625 468492 – Matthew V
01625 725024 – Richard B
01625 914720 – Thomas H
01625 914717 – Suzie G
01625 914710 – Sam H
01625 914706 – Neil C
01625 914705 – Megan H
01625 913431 – Gemma R
01625 913430 – James F
01625 913444 – Emilie W
01625 913432 – Wioleta P
01625 913666- Helen F
01625 913674 – John D
01625 913675 – Vicki K
Complaints
We are proud of the exceptional level of service we provide our customers, and this is evidenced in our Excellent Trustpilot score. We understand that sometimes things don’t go as planned, and we’re here to help. If you need to raise a complaint, you can do so by either emailing us at [email protected], or by writing to us at: Customer Care, The Insurance Surgery Ltd, 2nd Floor, Pickford Street Mill, Pickford Street, Macclesfield, SK11 6JD, or simply call us on 01625 913436. If we’re unable to resolve your complaint to your satisfaction, you may have the option to seek assistance from the Financial Ombudsman Service. For more information, feel free to visit their website at http://financial-ombudsman.org.uk/
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