Case Studies
Related Customer Stories
Pre-Existing Condition
"Following years of pain I ended up having back surgery. My health plan paid for the private specialists consultation fees and the scans that he did. After the operation, the scheme also paid for the entire course of physiotherapy which helped get me mobile again."
100% of bill and Direct Settlement
"Unlike the HSA plan I'd had before, the over-50s plan from IFL
Signature paid the therapy practitioner directly (and in full!) for
the treatment that was necessary after my accidental fall. When I
was with HSA I needed therapy after twisting my neck but I only got
half toward the bills. It ended up costing me £150 in addition to
the cost of the HSA policy. Thank you!"
"When I had a BUPA Cashplan I used to put off going for a course of
physio knowing I'd be out of pocket by having to pay the bill first
and then eventually only get half back. This plan settles the bill
directly with the Therapist AND pays in full, saving me time and
money - what a difference!"
Dental
"With the recent increase in dental fees it is a comfort to know
that my plan pays for my check-ups and treatment in full."
"When I fell and broke my tooth, I didn't have to claim the Dental
charges from the General Routine benefit for the treatment I needed
â€" I claimed from the Accidental Damage benefit. What an added
bonus this benefit is!"
Eye Care
"I could go to any optician of my choice, have any eye test, and
choose either glasses or contact lenses. I was delighted to get the
money back when I sent in my receipt."
"We take a family trip to the opticians once a year as we all need
glasses in our household. Whilst my four daughters were delighted
to get a new pair each for their coming school term, I was
delighted it didn't cost me a penny!"
Over 50's
"A few years ago I broke my dentures and was surprised that I was unable to claim for their repair with the cash plan I had from SAGA. A friend recommended me to the over-50s plan from IFL Signature and when I had an accident and again broke part of my dentures, this time I received 100% of the repair costs."
Children's benefits
"I've got 4 children under 18 and they're all covered free of charge. My youngest son had a urinary problem that was causing a lot of pain and discomfort keeping him awake all night. It was good to get him to see a private specialist quickly and as soon as the private test results were available, the course of recommended treatment solved his problem."
Hospital Cash
"I was hospitalised for 10 days following surgery, and the Plan paid me cash for each night I was in and I used it towards a holiday before I went back to work!"
Helpline
"During the breakdown of my marriage it was comforting to be able to speak to a qualified counsellor who gave me sound legal advice and emotional support when I needed it most."
Maternity/ Paternity
"After the birth of my baby I was delighted to claim the maternity benefit from my plan. My husband also has a plan so he qualified as well! The money came in really handy at an expensive time for us - we fitted out the nursery."





