Related Customer Stories

Pre-Existing Condition

“Following years of pain I ended up having back surgery. My health plan paid for the private specialists consultation fees and the scans that he did. After the operation, the scheme also paid for the entire course of physiotherapy which helped get me mobile again.”

100% of bill

“Unlike the HSA plan I had, the Over-65's plan from IFL Signature paid the therapy practitioner directly (and in full!) for the treatment that was necessary after my accidental fall. When I was with HSA I needed therapy after twisting my neck but I only got half toward the bills. It ended up costing me £150 in addition to the cost of the HSA policy. Thank you!

Dental

“With the recent increase in dental fees it is a comfort to know that my plan pays for my check-ups and routine treatment in full.”

Over 50’s

“A few years ago I broke my dentures and was surprised that I was unable to claim for their repair with the cash plan I had from SAGA. A friend recommended me to the Over-50's plan from IFL Signature and when I had an accident and again broke part of my dentures, this time I received 100% of the repair costs.”

Eye Care

“After a very though eye test I then chose from a wide range of frames. I was able to use the eye care voucher provided by my plan and get a new pair of glasses at no cost.”

Children’s benefits

“My youngest son had a urinary problem that was causing a lot of pain and discomfort keeping him awake all night. It was good to get him to see a private specialist quickly and as soon as the private test results were available, the course of recommended treatment solved his problem.”

“We take a family trip to the opticians once a year as we all need glasses in our household. Whilst my four daughters were delighted to get a new pair each for their coming school term, I was delighted it didn’t cost me a penny!”

Hospital Cash

I’d had my plan for 2 years when I was hospitalised for 10 days following an accident. The Plan paid me cash for each night I was in and I used it towards a holiday before I went back to work!

Helpline

During the breakdown of my marriage it was comforting to be able to speak to a qualified counsellor who gave me sound legal advice and emotional support when I needed it most.

Maternity/ Paternity

After the birth of my baby I was delighted to claim the maternity benefit from my plan. My husband also has the plan so he qualified as well. The money came in really handy at an expensive time for us – we fitted out the nursery.

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The Insurance Surgery Limited is authorised and regulated by the Financial Services Authority (FSA registration number 401425). The FSA does not regulate some aspects of protection. The Insurance Surgery Limited, registered in England No. 5137288 Registered Office: King Edward House, 1 Jordangate, Macclesfield, Cheshire, SK10 1ES. Telephone 0870 458 7955